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Office of Information Technology

Outlook Mobile Set Up Instructions

Now that your AU email has been updated to Office 365, you can follow the below instructions to set up your email on your cell phone or other handheld mobile device.

IMPORTANT: If you already had your Lotus Notes email set up on your Apple or Android mobile device, it is required that you remove it before proceeding:

Apple iOS Set Up Instructions for iPhone and iPad

You have the choice of setting up your AU email account through the native iOS Mail app, or by downloading and installing the Microsoft Outlook app from the Apple Store.

To set up your email in the Microsoft Outlook app:

  1. Open the Microsoft Outlook app from your device, once you have downloaded and installed it.
  2. Select OFFICE 365 for the account type.
  3. Follow the prompts to enter your AU email address and password. Your account should be configured automatically. 
  4. If prompted, you may also have to approve the Outlook app having access to your contacts and calendar.
  5. Your account should now be set up and ready to use! Please allow a few minutes for your data to download to your device.

To set up your email in the iOS Mail app:

  1. Go to SETTINGS, and then MAIL, CONTACTS, AND CALENDAR, and then tap ADD ACCOUNT.
  2. Select EXCHANGE for the account type.
  3. Follow the prompts to enter your AU email address and password. You may also enter a name and description for the email account.
  4. Your account should now be set up and ready to use! Please allow a few minutes for your data to download to your device.

 


Android Set Up Instructions for Android Phone or Tablet

You have the choice of setting up your AU email account through the built-in Android Mail app, or by downloading and installing the Outlook for Android app from the Google Play Store.

To set up your email in the Outlook for Android app:

  1. Open the Outlook for Android app from your device, once you have downloaded and installed it.
  2. Follow the instructions and enter your AU email address, if prompted.
  3. Select OUTLOOK for the account type, if prompted.
  4. You should be prompted to sign in. Enter your AU email address and password.
  5. Select YES to allow the app to access your information.
  6. Your account should now be set up and ready to use! Please allow a few minutes for your data to download to your device.

To set up your email in the built-in Android Mail app:

  1. Go to SETTINGS, and then ACCOUNTS, then ADD ACCOUNT, then EXCHANGE.
  2. Follow the prompts to enter your AU email address and password. You may also enter a name and description for the email account.
    Note: If you are prompted to enter an incoming mail server name, you should enter: outlook.office365.com
  3. Your account should now be set up and ready to use! Please allow a few minutes for your data to download to your device.

Please contact the IT Help Desk to share any questions or concerns.