Your first point of contact with the University Library.

General Information:

• Directions
  
• Campus Map
• Library Map
  
• Hours
• Policies

Technological troubleshooting, including:

• Eaglesecure wireless setup and connectivity
• Printing and scanning
• Portal/Novell login trouble
• Basic software program assistance (e.g., Microsoft Word, Excel)

For more advanced assistance, you may be referred to the Office of Information Technology's Walk-In Service

Collaborative Workrooms

• The Collaborative Workrooms on the first floor are available for reservations by groups. Groups of two or more currently enrolled American University students may reserve a room for up to three hours in a 24-hour period. 
• Reservations Must be made at least one hour in advance. If a group is late 15 minutes, or more, the reservation is forfeited.
  
• The rooms are for academic purposes only, and not to be used for office hours. The rooms are not soundproof--please keep your voices down and be considerate of others.
  

Assistive Technology Workrooms

• Students authorized through the Academic Support Center or Disability Support Services can make same-day reservations for Assistive Technology Workrooms at the Information Desk.
  

Library Lost and Found

• If you have lost an item please inquire at the Information Desk. Library staff may ask users for their ID card or other identifying information to verify ownership.
• You can also report lost property to Public Safety online 

Overnight Services

• Please return borrowed technology (laptops, headphones, etc.) to the Information Desk only if the Technology Services Desk has closed for the day.
  

Phone:
(202) 885-3232